Announcements

The Courts Service, today, published our Corporate Strategic Plan 2024 - 2027 outlining plans under 6 strategic goals to progress our Strategic Vision to 2030.

“This Strategic Plan is designed to meet the challenges ahead and to further the ambitious aims of our 10-year Modernisation Programme” said Justice Elizabeth Dunne, Judge of the Supreme Court and Chair of the Courts Service Board.

The Modernisation Programme aims to develop a court system that is fit-for-purpose, efficient and meets the needs of those who work in and access the system.

Ms. Angela Denning, CEO of the Courts Service explained 

“The first Corporate Strategic Plan of the Modernisation Programme was primarily concerned with laying the foundations for significant change and modernising some of our outdated hardware, technology and tools. Under the next Strategic Plan to 2027 our staff and our users will experience real improvements in the way we manage and administer court documentation, provide services to users and how we provide information.”

Click here to access the Courts Service Corporate Strategic Plan 2024 - 2027

Key highlights from how we achieved our strategic goals under the previous Corporate Strategic Plan 2021 - 2023 include:

• Objective: Build new capabilities and required capacity - digital and change management.
  Achieved: 108,895 Charge sheets processed electronically between the Gardaí and the Courts (95% of all charge sheets)

• Objective: Establish modern technology foundations.
  Achieved: All Courts Service staff and members of the Judiciary moved to a modern and reliable technology platform completed in 2 years with no disruption to Court.
  
  We started developing the back-office case management system for the future of case tracking and court documentation. System by system we’re replacing the wide range of outdated systems being used across the Courts Service onto one unified platform. This new system, the Unified Case Management System (UCMS), will allow us in time to scale-up and add new applications, along with user-friendly portals for specific types of work. 

• Objective: Conduct initial innovative service design projects - user centric research and design, pilot new models.
  Achieved: Civil Service Excellence Award for New Family Law information designed and piloted with users, Courts Service staff and members of the Judiciary.